Thanks for signing up to Riley. Sorry you were affected by a glitch that meant we couldn't capture your payment for an ongoing subscription. We will need you to complete another order to set up your recurring subscription.
- Please add this FREE product to cart and checkout as usual
- We will then manually update your subscription to ensure you get the correct product you ordered
- We will also manually update the delivery date to ensure it is 3 months from your original order date
- Of course, you will not be charged anything for this
- Remember, once your subscription is ready you are in full control. You can manage it via your Account to pause, cancel or skip a delivery at any time, without any hidden fees.
- If you have any questions please contact us at email@example.com - we are happy to chat or can even call you to discuss
Again, our apologies for any inconvenience caused. As a new startup there are some teething issues we are working through and we really appreciate your support.