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Thanks for signing up to Riley.  Sorry you were affected by a glitch that meant we couldn't capture your payment for an ongoing subscription. We will need you to complete another order to set up your recurring subscription.

  • Please add this FREE product to cart and checkout as usual
  • We will then manually update your subscription to ensure you get the correct product you ordered
  • We will also manually update the delivery date to ensure it is 3 months from your original order date
  • Of course, you will not be charged anything for this
  • Remember, once your subscription is ready you are in full control. You can manage it via your Account to pause, cancel or skip a delivery at any time, without any hidden fees. 
  • If you have any questions please contact us at hello@weareriley.com - we are happy to chat or can even call you to discuss

Again, our apologies for any inconvenience caused. As a new startup there are some teething issues we are working through and we really appreciate your support.