Join our team

Here at Riley, our culture is our foundation and we take pride in our team members who look forward to coming to work every day. Our team is our greatest asset. We're so proud to work with people who are passionate about writing a new chapter for female health.

Open Positions include: 

Content and Community Manager
  • Top-level responsibilities include:
    • Creating on-trend imagery and videos for our website, emails and social media channels 
    • Copywriting to create engaging and informative content
    • Replying to customer queries across email and social media channels 
    • Engaging with the Riley community to increase customer satisfaction and retention rates

 

Operations / Supply Chain Manager

  • Top-level responsibilities include:
    • Responsible for overseeing and optimising our multi-faceted supply chain process including; stock forecasting, managing inventory, warehousing and order fullfillment for both the D2C, B2B and retail side of the business.
    • To lead all Distribution centres to achieve the required performance targets as set out by the strategic goals.
    • Interacting and liaising with the customer services team to prioritise orders and to provide a best-in-class service.
    • Provide monthly KPI reports to management including causal analysis of unfavourable variances and corrective action plans.


Corporate Account Manager

  • Top-level responsibilities include:
    • Supporting B2B Sales; create detailed sales proposals, addressing client queries and seamless onboarding of new customers
    • Develop a thorough understanding of our product and service offerings to better upsell and cross-sell to clients
    • Stay on top of accounts, making sure all clients are receiving exceptional customer service
    • Customer accounts - automation of renewals and technology process for recurring orders
    • Liaising with Head of Operations and our warehouses to manage operations and dispatch of stock to corporate clients

 

Don’t meet every single requirement? Studies have shown that women won’t apply to jobs unless they meet every single qualification. At Riley, we want to build a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. To apply for any of the above positions, please send your CV and cover letter to hello@weareriley.com