We accept all major debit cards, credit cards and Paypal. Our website is secure using SSL encryption, which ensures a safe checkout. 

We want to make it as easy as possible for you to cancel, re-activate or change your subscription because we don't want to lock you into anything. You can cancel your subscription at any time free of charge with the click of a button. Firstly, you will need to create a Riley account on our website so you can manage your account. 

If you need to skip a delivery, change your delivery date or cancel your subscription for whatever reason, you can do so in your account page on our website by clicking into "Manage Subscription". But we’ll miss you. 

If you need to update your card details, you can do this also in your account. 

If you're having any trouble amending your subscription, just email us at hello@weareriley.com. We're here to help.

Absolutely. We understand your period might not always be regular. If you feel you have enough product, you can skip a delivery by logging into your account and selecting this option. You can also opt to change your next delivery date in the account section.

Need a hand? Pop us an email to hello@weareriley.com.

We don't want to lock you into anything, which is why we've created a subscription with absolutely no strings attached. If at anytime you want to cancel your subscription, it's super easy!

1. Log into your account and click "Manage Subscriptions"
2. Choose the subscription(s) you'd like to cancel and click "Edit Subscription"
3. Scroll down and click "Cancel Subscription"

If you have multiple subscriptions with us, be sure to click into each one and cancel them. And remember, you can re-activate your subscription at anytime with the click of a button. 

If you ever have any questions, feel free to email hello@weareriley.com, we're always here to help!

Shipping will take 3-6 business days in Ireland, the UK and EU. Plus it's FREE on all orders €50/£45 or more.

Yes. Carbon Click will be applied for every order. Thank you for continuing to save our planet.

We have a detailed break-down on this blog post of our products, including the materials used to make them, the packaging they come in, and how to dispose of them.

All of our products are manufactured with ethical partners and have all of the necessary healthy and safety certificates. We only partner with ethical manufacturers who adhere to strict codes of conduct. This means throughout the entire supply chain, we know they're paying their workers fairly and provide safe working conditions.

Which product you use is a personal choice. We have a range of products available to suit you - pads, pantyliners and tampons.

If you are using tampons, you should always be using the lowest absorbency needed to manage your flow. You might find that it helps to use different absorbency levels throughout your period – most women find that their flow is heavier in the first few days. Each tampon can absorb a specific amount of liquid.

Here's a breakdown of each tampon size we stock:

• Light: <6 grams  🩸 
• Regular: 6 - 9 grams 🩸🩸 
• Super: 9 - 12 grams 🩸🩸🩸

Our tampons are made of 100% organic cotton. They're glue-free, the string is cleverly woven and attached without any adhesives. This means they're free of toxins, chlorine bleach and other harmful chemicals. Better for your body. 

Naked tampons are 100% organic cotton without the applicator. The wrappers are paper and is recyclable.

TSS is a rare but serious disease that can be fatal. It is caused by toxins produced by the bacteria Staphylococcus aureus. Symptoms of TSS often mimic flu & can include a sudden high fever (usually over 39°C), vomiting, diarrhoea, muscle aches, a sun burn like rash, sore throat, dizziness and/or fainting.

It may be that not all symptoms are present, only a few. If you believe that you have one of more of the symptoms of TSS, remove your tampon immediately & contact your doctor, informing them that you have been using tampons.

TSS can occur during your period or some days after & although TSS can have fatal consequences it can be easily treated at an early stage. It is therefore important to consult a doctor as soon as possible.

You can reduce the risk of TSS by using tampons with the lowest absorbency necessary, by changing your tampon regularly & by alternating with pads, liners or a menstrual cup instead of tampons. What isn't widely known is that you don’t exclusively get TSS from tampons - TSS is caused by a reaction of blood and bacteria which can actually happen to men, women and children, and you can get it from any period product including the reusable ones.

Shipping across our site is FREE for all orders over €50 / £45. For all orders below this value, shipping is calculated at checkout based on location.

To encourage less carbon emissions, we deliver our boxes every 3 months or every 6 months rather than on a monthly basis. This reduce the number of deliveries and help the planet even more, so make sure to select enough products for 3 or 6 cycles.

Due to the nature of our products, we do not accept returns. However you can cancel and re-activate your subscription, skip a delivery or change your next delivery date at any time to work with your schedule. So no need to worry if you're moving house or going on holidays - just login to your account and amend your details. Sorted.

Problem with your box? Don't hesitate to drop up a line on hello@weareriley.comand we'll do our best to fix it.