Referral Program FAQs
How does the Riley Referral Program work?
Give 20%, Get 20%. Share better period care with your friends by inviting them to sign up to a Riley subscription. Give your friends 20% off their first subscription order of €30 or more and we’ll give you a 20% off coupon for every successful referral. How nice is that?!
NOTE: Your friends MUST use your specific referral link when placing their order. If they don’t, they won’t receive 20% off their first subscription, and you won’t receive your 20% off coupon for your upcoming subscription order.
What is a successful referral?
A referral is only successful when your friend uses your referral link to place their first order and doesn’t cancel it.
If your friend uses your referral link, they’ll receive their 20% off discount code before getting to checkout. You will receive your 20% off coupon via email 5 days after your friend completes their purchase. So be sure to check your spam folder too!
Can anyone be referred?
Nope, not everyone! Your friend needs to be a new customer (meaning they’ve never placed an order on our site before). They also need to have a valid email address.
Is there a cap on how many people I can refer?
Nope! You can refer as many friends as you like, the more the merrier 🙌🙌
How do I refer my friends?
Referring your friends is super easy, and there’s a couple of different ways to do it! Make sure you’re logged into your Riley account.
- If you’re using a mobile or a tablet, then the best way to refer your friends is with WhatsApp.
- Feel free to edit the pre-written text and click “Send Link via WhatsApp”.
- You should be prompted to open WhatsApp and choose the friends you’d like to share your referral link with.
- If you’re using a laptop or a PC, then the best way to refer your friends is via Email.
- Enter your friends email address and click “Send Link via Email”.
- Your friend will receive a Riley email with your referral link, and are on the road to a healthier period thanks to you!
NOTE: Make sure they check their spam folder in case it was sent there.
3. Other ways:
- There’s a couple of other ways to refer your friends too.
- You have the option to use Messages, Facebook Messenger or simply copy your specific referral link and sending it however you like!
- There’s options can be found under the main “Send Link” button above.
How do I apply my 20% coupon to my upcoming order?
Great question! After a successful referral (5 days after your friend has placed their order), you’ll receive an email with your 20% off coupon code included (be sure to check your spam folder).
Applying your coupon is simple, but there’s a couple of steps to it:
Step 1: Copy the coupon code included in the email you received
Step 2: Make sure you’re logged into your Riley account
Step 3: Head to your account page and click “Manage Subscriptions”.
Step 4: Click into your next upcoming order and choose the subscription you’d like to discount. Make sure the discount amount you redeemed is either less than or equal to the subscription you’ve chosen.
Step 5: Scroll down and click “Add Discount”, paste your discount code and click “Apply Discount”. After the page refreshes, you should see your discount applied under your email address.
And you’re done! Your next upcoming subscription order will be discounted. Yay!
If you run into any issues at all, please feel free to reach out to us either via our Contact Us page, or send us an email at email@example.com. We’re always happy to help!